Job Description

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

We are excited to have an opportunity for a new team member at Cooper focused on all things Patient Access.  We have a team of talented, collaborative and supportive team who support the patient experience here at Cooper University Hospital.   We are looking for a seasoned analyst who would be responsible for:

• Epic System Implementation and Maintenance: Configuring and customizing the Epic system to meet the specific needs of the organization.
• Workflow Analysis: Understanding and optimizing healthcare workflows to ensure efficient use of the Epic system.
• Stakeholder Facilitation and Collaboration: Working closely with clinicians, administrators, and IT teams to gather requirements, educate on best practices, and design solutions.
• Patient Champion: Keeping the patient experience first and foremost in all that we do.
• Organization Champion – speak up, share ideas, and best practices on processes we could improve upon internally.

Must haves:
o Ability to work independently
o Ability to communicate effectively
o Attention to detail.
o Mad Epic skills around all things Grand Central and Prelude.

6-10 years’ experience required.
Experience with Patient Transport, Bed Planning, Patient and Facility Location Tracking, Environmental Services, Transfer Center, Predictive Analytics, Capacity Command Center, Integration with other Epic modules – Prelude and Cadence and Utilization Reports & Analytics

High School/GED required.

Bachelor’s Degree preferred.

• Certifications preferred:
• Epic Gand Centra and Prelude Certification.
• MyChart Bedside Badge 

• RN, PT, OT, MA, LPN. Preferred.
• Healthcare experience in hospital, medical practice, or health system preferred.
• Application specific certification/proficiency within 90 days of hire if applicable required.

• Excellent written and verbal communication required.
• Ability to effectively translate IT terminology and processes with key stakeholders required.
• Strong customer service skills required.
• Ability to multitask in high pace work environment required.
• Business, Data Analytics, Information Technology/Systems, Healthcare preferred.
• 5-7 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree.
• 5-7 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary.

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