The Chief Engineer is responsible for ensuring the overall maintenance, safety, and operational integrity of the hotel property. This role oversees the day-to-day operations of the maintenance department, including equipment management, preventive maintenance programs, and compliance with all safety regulations, ensuring a seamless guest experience. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee the maintenance department, ensuring the hotel’s physical operations, including HVAC, plumbing, electrical systems, and mechanical equipment, are functioning optimally. Develop and implement comprehensive preventive maintenance programs for all hotel systems and equipment to ensure longevity and efficient operations. Administer and ensure compliance with the company’s life safety programs, including fire safety, emergency procedures, and security protocols. Monitor and control departmental expenses, including maintenance contracts, utility expenses, and capital expenditures, aligning with the hotel’s financial objectives. Lead, train, and evaluate the maintenance team, fostering a culture of safety, professionalism, and excellence in service. Supervise and coordinate the activities of external contractors, ensuring work is completed to standard and within budget. Regularly communicate with hotel management regarding the condition of the property, proposing cost-effective solutions for maintenance and improvements. Ensure that all maintenance requests are addressed promptly and efficiently, maintaining a high level of guest satisfaction and adhering to Guest Service Standards. Provide ongoing coaching and support to team members, fostering a positive and productive work environment. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures. Participate in daily hotel operations meetings and contribute to the overall hotel strategy. Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations. Uphold the company's values and standards, ensuring all actions and decisions align with the organization's goals and ethical guidelines. Qualifications: Education: Minimum of a 2-year degree in a related field or equivalent experience. Experience: Hotel Engineering experience preferred Extensive knowledge of mechanical systems, including HVAC, plumbing, electrical, and refrigeration. Ability to troubleshoot and repair complex equipment issues. In-depth understanding of OSHA regulations and other safety standards. Ability to maintain compliance with all local, state, and federal regulations. Preferably hold or be able to obtain a first-class operating engineer’s license in boilers and air conditioning. Proven ability to manage a maintenance team effectively, with strong leadership and communication skills. Must be able to work in various conditions, including extreme temperatures and noisy environments. Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
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