Job Description

SUMMARY:

We are looking for a detail-oriented professional to assist with opening files, managing title, tax, and municipal lien searches, and ensuring timely communication with stakeholders. You will evaluate title searches, create and deliver title commitments, and update documents as needed. Providing excellent customer service, you will interact with customers, real estate agents, and attorneys, and work with the Disbursement team to handle closing proceeds. Monitoring workflow queues and collaborating with internal teams and partners is essential. Meeting performance metrics and performing other assigned duties are expected.

ROLE AND RESPONSIBILITIES:

• Assists in opening files, placing and following up on title, tax, and municipal lien searches. Communicates ETAs to all stakeholders as needed.
• Evaluates title searches and reports to ensure all requirements and exceptions are accounted for and works with Senior Deal Manager to create and deliver title commitments and pro formas.
• Monitors email queue for title comments and works with UW counsel and Senior Deal Manager to update commitments and pro formas and/or provide responses to the client or supervisor based on published underwriting standards, bulletins and guidelines.
• Ensures all document types categories are current and correct for all documents in all files within the system of record.
• Provides quality customer service, including interacting with customers, real estate agents and attorneys.
• Works with Disbursement team to disburse closing proceeds in accordance with parties’ instructions and applicable law.
• Monitors workflow queues and department reports to ensure milestones and ETAs are met as well as insuring prompt disbursements and follow ups for post-closing accounting issues.
• Works collaboratively with all stakeholders including but not limited to internal operations teams, client, outside counsel, and title agent partners.
• Successfully meets or exceeds all Company established performance/production metrics as set forth by the Senior Management Team.
• Performs other duties as assigned by supervisor.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• High school diploma or GED required; Baccalaureate degree preferred.
• 3+ years’ experience in title (commercial experience preferred but not required, some closing experience is a plus).
• Works under general supervision.
• Strong customer service skills required.
• National experience preferred with both Purchase and Refinance transactions.
• Experience utilizing ResWare or similar software preferred.

PREFERRED SKILLS:

• Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats.
• Highly motivated, inquisitive, self-starter with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment.
• Strong attention to detail, excellent organizational skills, ability to high volume and the capacity to work under

WE OFFER SOME GREAT PERKS:

• Health, dental, and vision benefits.
• Employer-paid disability and life insurance.
• Flexible spending accounts.
• 401K with company match.
• Paid time off and company-paid holidays.
• Wellness resources.

NOTE: This job description is not intended to be an exhausted list of duties, responsibilities, or qualifications associated with the job.

About Us - Ardán Inc.

Ardán is a family of companies that make real estate closings faster, simpler, and safer through technology-driven, innovative solutions, sound underwriting, and exceptional customer service.

At Ardán, we pride ourselves on being at the forefront of Insur-Tech. Our brands—Westcor, Grid151®, GridBase®, and X1 Analytics®—are dedicated to using technology to streamline and improve every step of the closing process.

Westcor - Founded by title agents, Westcor is the number one independent title insurance underwriter in the nation. Westcor’s technology-driven products and services and sound underwriting help agents and their customers close real estate transactions faster and with peace of mind.
Website: wltic.com

Grid151 - Powered by GridBase® technology, Grid151® delivers tech-enabled fulfillment services to the title insurance industry.
Website: grid151.com

X1 Analytics - Using its proprietary data analytics engine, X1 Analytics® equips the title insurance industry with decisions and data which enable faster real estate closings with reduced cost and operational friction.
Website: x1analytics.com

GridBase - sing their proprietary tech stack to create the universal API for lender and title collaboration, GridBase® delivers data middleware and tools that transform lender and title operations with highly optimized automations and integrations.
Website: gridbase.io

About Ardán, Inc., A Community of Companies:

Ardán is a family of companies that make real estate closings faster, simpler, and safer through technology-driven, innovative solutions, sound underwriting, and exceptional customer service. At Ardán, we pride ourselves on being at the forefront of Insur-Tech. Our brands—Westcor, Grid151®, GridBase®, and X1 Analytics®—are dedicated to using technology to streamline and improve every step of the closing process. Westcor - Founded by title agents, Westcor is the number one independent title insurance underwriter in the nation. Westcor’s technology-driven products and services and sound underwriting help agents and their customers close real estate transactions faster and with peace of mind. Website: wltic.com Grid151 - Powered by GridBase® technology, Grid151® delivers tech-enabled fulfillment services to the title insurance industry. Website: grid151.com X1 Analytics - Using its proprietary data analytics engine, X1 Analytics® equips the title insurance industry with decisions and data which enable faster real estate closings with reduced cost and operational friction. Website: x1analytics.com GridBase - sing their proprietary tech stack to create the universal API for lender and title collaboration, GridBase® delivers data middleware and tools that transform lender and title operations with highly optimized automations and integrations. Website: gridbase.io

Job Tags

Full time, Flexible hours,

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