Job Description

Job Title:    Director, Organizational Change Management

Pay Information: $180K - $220K

Location: Remote first work environment with occasional travel and in office meetings

Who we are:

The California Dental Association is a membership organization that represents 27,000 of the state’s best and brightest dental professionals and champions the oral health of the communities they serve. As the largest state dental association in the U.S., CDA delivers remarkable advocacy initiatives, fierce protection, innovative education and expert guidance to our members. Founded in 1870, CDA has innovated and grown into a family of companies that includes the association, The Dentists Insurance Company (TDIC), TDIC Insurance Solutions, Rotunda Partners and the CDA Foundation.

We’re a mission-driven organization that’s here to empower our members and support their practices, dental teams, profession and patients. By making today easier and tomorrow better for dentists, our employees make a meaningful and direct impact on the health of others.

At CDA we seek out, welcome and invest in talented individuals across unique specialties and prioritize diversity in our hiring practices. We know our employees are integral to our success, and we value their individual talents while encouraging a collaborative, inclusive, respectful and forward-thinking culture. We’re proud to be recognized as a Best Place to Work for factors like our people practices, work environment and trust in senior leaders.

If you’re excited to share your talents at a dynamic organization that’s leading the way in oral health, we invite you to apply to join us.

Company Benefits:

At CDA, we offer a robust benefits package that enhances overall employee well-being and provides options to meet the needs of our diverse workforce. We listen to our employees on matters of wellness and devote time and resources to continuously evaluate our benefits to ensure we can best support their work-life goals.

• Remote and hybrid flexibility and technology to support remote work
• Generous time off program starting at 22 days of PTO and13 paid holidays (includes a floating holiday and winter closure)
• Highly competitive medical, dental and vision plans, including FSA and HSA account options
• 401(k) plans, with a generous match and safe harbor contributions upon eligibility
• Paid parental leave
• Wellness programs, including incentives and an In-Shape Family Fitness discount
• Opportunities for professional development, training and leadership skill-building
• Critical illness, accident, life, pet, short term and long-term disability insurance options
• Employee Assistance Program (EAP) for support navigating day-to-day challenges

Universal Competencies:

• Collaboration: Proactively engages with an iterative mindset to enhance ideas and achieve organizational results; Cultivates relationships, builds partnerships, shares and learns without boundaries.  
• Service: Focusing on meeting needs and exceeding expectations for those served inside and outside the organization.  
• Respect: Embracing others for their true authentic self; nurture and promote an environment that values diversity of thought, input, experience and expertise. 

Role Specific Competencies:

• Problem Solving : Applies analysis, creativity, resilience and logic to reach optimal outcomes; develops and implements solutions.   
• Influence : Inspires action to achieve organizational goals and desired outcomes; demonstrates expertise and earns respect; socializes ideas and brings others along.  
• Adaptability : Appropriately adjusts behavior to changing conditions and business needs; modifies approach to succeed with new situations and timelines. 

How the Director contributes:

• Develops and implements change management strategies and plans that maximize user adoption and usage.  
• Identifies potential risks and anticipated points of resistance and develops specific plans to mitigate or address concerns.  
• Identifies tradeoffs and processes changes required for new system usage. Develops (or ensures development of) new processes and communicates to users.   
• Works collaboratively with business and IT leaders, translating business objectives into system architecture and selection of systems.  
• Collaborates regularly across the organization to understand business needs, priorities, and how technology can support the objectives.  
• Facilitates communication of business objectives to IT team members who can translate objectives into system requirements.   
• Tracks the completion of requests to ensure needs are met, follows-up to check on status and progress using the system, and gathers feedback to improve IT operations.   
• Serves as a business project manager to coordinate the completion of deliverables by cross-functional teams to meet deadlines and objectives.  
• Develops and executes communication plans to keep employees informed about upcoming changes and the reasons behind them.  

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience
• 3 years of experience in IT project management, IT program management AND 3 years of experience in IT Organizational Change Management, or IT leadership.  
• Experience building and delivering communications about complex technology processes or systems to every-day users  
• Ability to understand business objectives and the current capabilities of technology in order to identify gaps and communicate gaps to IT professionals.   
• Experience partnering with organizational leaders to create and lead change management and communications strategy   
• Strong understanding of change management principles, methodologies, and tools

Preferred Qualifications:

• PROSCI or other change management certification   
• Experience working with senior departmental and organizational leadership

Working Conditions:      Occasionally (1-33%)              Frequently (34-66%)                Constantly (67-100%)

• Constantly sitting.
• Occasional overnight travel.

We Are CDA

Over our 150-year history, the California Dental Association (CDA) has become a leader in oral health throughout California and the country. Today, we continue to support our community of over 27,000 dentists through our family of companies, which include The Dentists Insurance Company (TDIC), TDIC Insurance Solutions, Rotunda Partners and the CDA Foundation. At CDA, we value individual talents, encouraging a diverse, collaborative, and innovative work environment fueled by new ideas. As our organization continues to grow, we invite you to be a part of what’s next.

CDA is an equal opportunity employer and is committed to the principle of equal employment opportunity for all employees and providing a safe work environment. CDA does not tolerate discrimination or harassment and all employment decisions are based on job requirements and individual qualifications, without regard to race, color, religion, national origin, age, gender, gender identity or expression, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran or military status. If you have a disability or special need that requires accommodation, please contact us at humanresources@cda.org.

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