Job Description

Requisition No: 857708 

Agency: Children and Families

Working Title: ELIGIBILITY SPECIALIST II - 60066711

 Pay Plan: Career Service

Position Number: 60066711 

Salary: 34,760.00 

Posting Closing Date: 08/10/2025 

Total Compensation Estimator 

We’re thrilled to announce an internal promotional opportunity for our dedicated ESS team members! If you’re currently in an ESS I (or higher) role and have at least 18 months of hands-on experience determining eligibility for essential programs like Temporary Cash Assistance, Food Assistance, Medicaid, and Refugee Assistance — this is your chance to elevate your career!

Step into the role of Eligibility Specialist II, where you’ll provide crucial backup to supervisors, strengthen team accuracy and training, and play a vital role in ensuring our clients receive the services they need.

 ⚠️ Important Note : The selected candidate will not telework. Additionally, strong knowledge in Food Assistance and Medicaid is highly preferred for this role.

This isn’t just a promotion — it’s a chance to amplify your leadership impact, sharpen your technical expertise, and help guide the next generation of ESS excellence.

�� Apply by August 10th, 2025 to join us in shaping stronger, more resilient communities across Florida!

ELIGIBILITY SPECIALIST II - 60066711

Date: August 1st, 2025

Requisition No: 857708

Agency: Children and Families

Working Title: ELIGIBILITY SPECIALIST II

Pay Plan: Career Service

Position Number: Various Vacant Positions 

Salary: $34,760.00 

Posting Closing Date: 08/10/2025 

Total Compensation Estimator  Tool

Occupation profile

Job family: Community and Social Services 

Occupational group: Counseling and Social Work

Occupation: Community and Social Service Specialists

This is an Internal Agency advertisement only for ESS employees to determine eligibility for all public assistance programs. 

Minimum Requirements:

1. Be a current ESS employee in a position of ESS I or above.
2. Have at least 18 months of experience in determining eligibility for public assistance programs (ESS Programs) including Temporary Cash Assistance, Food Assistance, Medicaid and Refugee Assistance (This includes processing applications or reviews from receipt to disposition.)

Strong knowledge of Food Assistance and Medicaid policy and procedures is preferred. 

DESCRIPTION

This is a professional position primarily responsible for providing back-up to the unit supervisor on a day-to-day basis. It includes but is not limited to reviewing cases during the various processes in the service delivery model, performing case reviews and providing feedback to strengthen accuracy rates and providing training or mentoring staff.

1. Assists supervisor in performance mentoring and technical assistance and provides in-unit training for development or for those employees where problems have been identified.
2. Perform case reviews as assigned. Performs operational monitoring, tracking or casework and completes reports as assigned.
3. Assists supervisor in handling client complaints and acts as a supervisory back-up in the supervisor's absence.
4. In this capacity, they may be required to process special error-prone/complex cases.
5. Accurately inputs data into all systems and evaluates outcome of the system to ensure that eligible individuals receive their benefits.
6. Reviews and analyzes data from Quality Control and all monitoring sources and provides training sessions in areas where errors were identified.
7. Reviews the cases of clients who request a fair hearing to ensure that the case was processed correctly and holds a conference with the client at the request of the supervisor.
8. Participates in committees, work groups and community activities as directed by the supervisor.

Perform other related duties.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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