PAY SCALE
$17.50-18.00
PURPOSE AND SUMMARY STATEMENT
Under the direction of the Scale Coordinator, this role will primarily focus on the operations of the scale. Primary duties include accurate and complete information on inbound, outbound and transfer tickets, management of errors and/or adjustments to tickets, management of load out tickets, communication to settlement, origination and operations staff and general customer service at the elevator. This role will also assist the operations manager and office staff with filing, reporting and other duties as assigned.
ESSENTIAL JOB FUNCTIONS
Assist in creating a positive work environment with encouraging and respectful interactions that promotes a consistent message of leadership, teamwork, profitability, and competitiveness.
Position will operate all aspects of the scale including inbound/outbound/transfer, weights and grades, proper account selection for customers, transfer locations and/or direct locations, inbound and outbound freight rates/charges and proper selection of hauler account.
Perform duties related to customer/cash load out tickets including invoicing.
Communication with settlement, origination and operations staff regarding information collected at the scale, and weight/grade information in a timely fashion.
Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding elevator hours and ticket information.
Demonstrates the aptitude and proficiency to learn and fully utilize the Scale System with the ability to generate relevant reports and manage ticket processes from start to finish.
Scale processes in relation to containers, including but not limited to recording proper container information and assisting with paperwork when applicable.
Assist Operations Manager, CSR Manger, CSR staff and other elevator office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
Proficient in all aspects of the Scale Operators / CSR responsibility checklist attached.
Maintains a clean and professional appearance and provides courteous, timely and professional customer service.
Attends all required meetings and training programs.
Performs other related dut i es as assigned .
REQUIREMENTS
Education and Experience
Proven computer skills as well as a track record of working effectively with customers is required.
Prefer knowledge of cooperat i ve philosophies and principles .
Other Requirements
Must have and maintain a valid driver ' s license , have the ability to work independently , and travel when
necessary.
Must be able to work hours beyond those considered normal when necessary.
FS GRAIN is a leading grain company with 80 full time employees operating in Northern Illinois. FS GRAIN operates 19 facilities with a combined storage capacity of 40 million bushels, and access to multiple grain markets, including ownership of two Class I shuttle loaders.
...We are looking for safe and courteous Class A truck drivers with a minimum of 2 years of tanker experience. We offer competitive pay, good benefits and... ...possible ( Find ways to conserve resources, including fuel, to benefit the business ( Serve as a brand advocate...
Are you a real estate agent who loves working with home buyers? Do you love to meet new people and do something different every day? Are... ...the real estate transaction. We need to fill the position of a Showing Agent right now.If youre looking for the kind of agency where...
The Sylvan Learning Centers of Minnetonka and Chaska are looking for English instructors to teach online courses or to tutor in one of our centers. Online instruction can be delivered from your location. Training can be done remotely with no need to come into the center...
**Position Overview**PNC's Marketing organization is on a journey to redefine what great marketing looks like and to serve as an innovative... ....Specific Job Functions to Include:- Act as the lead brand consult for creative execution across lines of business, channels, and...
...POSITION SPECIFICATION Analyst - GIS The Organization Grid United is a mission driven company aiming to solve the largest barrier to a more reliable, resilient and affordable grid by developing new long haul electric transmission lines in the United States...