Helpdesk Support Technician Job at Mandarich Law Group, LLP, Chicago, IL

b2FWR1FQcWV3OVJDdGUvcjQ3b0lJY01WTkE9PQ==
  • Mandarich Law Group, LLP
  • Chicago, IL

Job Description

Mandarich Law Group, LLP is one of the nation’s leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.

· Act as the first point of contact for technical support via phone, email, and walk-ups

· Troubleshoot hardware, software, and network issues—escalating when needed

· Set up new user workstations and manage employee onboarding/offboarding

· Support Windows desktops, Microsoft Office applications, printers, and other common business tools

· Maintain accurate records of issues and resolutions in our ticketing system

· Assist with user account management, password resets, and access rights via Active Directory

Requirements

  • 1–2 years of IT support experience (internships or part-time roles count too!)
  • Strong communication skills—you’re just as comfortable talking to people as you are working with machines
  • Curious, proactive, and eager to learn
  • Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred
  • Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred
  • Experience supporting remote users or working in a legal or professional services environment preferred
    • Comfortable working with:
    • Windows 10/11, Windows Server 2019/2022
    • Microsoft Office Suite
    • Printers, desktops, laptops, and mobile devices
    • Basic networking concepts (IP, DNS, DHCP)
    • Active Directory (bonus points for experience with Group Policy) 

Benefits

  • Competitive Base Salary
  • Medical, Dental, and Vision Coverage; 401K plan with company match
  • Company paid Life Insurance
  • Short and Long Term Disability
  • PTO, Float holiday
  • Paid Parental Leave

Job Tags

Holiday work, Full time, Temporary work, Part time, Internship,

Similar Jobs

jobgether

Remote Marketing Manager Job at jobgether

 ...behalf of a partner company. We are currently looking for a Remote Marketing Manager. In this role, you will lead and manage marketing...  ...the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews... 

YMCA of Northern Colorado

Group Fitness Instructor - Boulder Job at YMCA of Northern Colorado

 ...wherever you go and have a knack for inspiring, motivating and encouraging others to keep moving - you will fit in well with our talented and diverse team of health and wellness pros. ~ Currently looking for Yoga Substitute instructor. As a YMCA instructor... 

Texas Retina Associates

IT Support Specialist I Job at Texas Retina Associates

 ...Job Purpose The IT Support Specialist I position is an onsite only role located in our Plano Office and is required to travel to other locations to provide support for physicians and staff. This is a non-exempt, hourly position which reports to the IT Support Manager... 

Compass Group

Part Time Dietitian Job at Compass Group

 ...Ingleside at King Farm - Rockville, MD Setting: Continuing Care Retirement Community (CCRC); IL,AL,MC,SNF Schedule : Part time, 16 hours per week; Mondays and Wednesdays Requirement : Must be registered by the Commission on Dietetic Registration. New grads welcome... 

V R Della Infotech Inc

SMKIL - Tele/Med Surg RN - Per Diem Job at V R Della Infotech Inc

Days and Nights available. Rate: BR-BR/hr depending on applicable shift differentials. SMK. RN Telemetry. 05:00-1730. PER DIEM. May be required to float between ICU/ Tele.