Job Description
**Location:**
**Position: Hotel Room Inspector**
**About the Role:**
As a Hotel Room Inspector, you will play a vital role in ensuring our guests enjoy a clean and welcoming environment during their stay. Your responsibilities will include overseeing the housekeeping team, maintaining high cleanliness standards, and addressing guest concerns with a friendly and professional demeanor.
**Key Responsibilities:**
- Assign tasks to Room Attendants and provide training on housekeeping duties, while also being hands-on with cleaning as needed.
- Maintain accurate room occupancy records.
- Address and resolve guest complaints related to housekeeping services or equipment.
- Manage laundry operations, including washing, drying, and folding linens.
- Stock and organize linen shelves to ensure availability.
- Inspect carpets, drapes, and furniture for stains, damage, or wear.
- Monitor linen and supply inventory, assisting in budget control by supervising usage.
- Record inspection results and communicate any issues to cleaning staff.
- Collaborate with other hotel departments to address any concerns that require their attention.
- Uphold key control policies to ensure security.
- Greet guests warmly and proactively to enhance their experience.
- Conduct thorough inspections of guest rooms, storage areas, laundry facilities, restrooms, and public spaces to ensure cleanliness.
- Distribute keys and assign work to staff members.
- Follow up on the status of both vacant and occupied rooms.
- Ensure the Housekeeper's Report is completed and communicate the status of clean and available rooms to the Guest Services Department.
- Respond promptly to guest requests, ensuring satisfaction and reporting any issues to the relevant departments.
- Maintain a professional appearance and demeanor at all times.
- Adhere to company policies and effectively communicate them to team members.
**What We're Looking For:**
- A high school diploma or equivalent, along with at least one year of experience in housekeeping or a related field, including some supervisory experience.
**What to Expect in Your First Few Months:**
You will start by familiarizing yourself with the property, guest rooms, and housekeeping equipment and supplies. Your focus will be on upholding cleanliness standards throughout the hotel. As you settle into your role, you will be instrumental in ensuring guest satisfaction through exceptional sanitation and presentation of the hotel.
**The Perks of Joining Our Team:**
- Comprehensive benefits package, including health, dental, vision, 401(k), pet insurance, and additional supplemental benefits.
- Paid time off for both full-time and part-time associates.
- Travel discounts at hotel partners and franchises worldwide.
- Participation in our Wellness program.
- On-demand pay opportunities for instant access to earnings between paychecks.
- Leadership development programs and opportunities for career growth.
**How to Apply:**
We invite you to join our team! Please submit your application online.
**Equal Opportunity Employer:**
We are committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**E-Verify Participation:**
We participate in E-Verify, the federal program for electronic verification of employment eligibility.
**About Us:**
We are a national hospitality management company with over 30 years of experience in the industry. Operating hotels across various states and brands, our mission is to "Make Money and Do Good," focusing on elevating human dignity by providing exceptional services and opportunities for our employees, guests, and investors.
Employment Type: Full-Time
Salary: $ 13.00 17.00 Per Hour
Job Tags
Hourly pay, Full time, Part time, Local area, Worldwide,