Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...and support implementations of our Vault Safety solution. We want innovative thinkers with... ...implementation programs. This is a remote, full-time permanent role with Veeva. This... ...configuration Provide subject matter expertise on Drug Safety and Pharmacovigilance for...
...following safety practices and recognizing hazards Ability to communicate effectively, both orally and in writing Knowledge of an underground mining method Must have worked in at least one of the position below before starting a second role: Scheduling Engineer...
Job Title: Food Lab TechnicianJob DescriptionThe Food Lab Technician will be responsible for supporting bench trials and executing formulations... ...Additional Skills & Qualifications+ Associate's degree in Food Science, Chemistry, or related field (Bachelor's degree is a plus).+...
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the...
...Five (5) years of additional SE experience may be substituted for a bachelors degree. Required skills: Networking experience with Cisco equipment Linux experience Familiarity with VMware Comfort with creating network diagrams Strong documentation skills...