A leading technology solutions provider in the engineering software industry is conducting a confidential search for an IT Help Desk Specialist . This team supports a global workforce and drives secure, reliable IT operations across U.S. and international offices.
Serve as first-line technical support for on-site and remote employees across the U.S. and international offices.
Troubleshoot and resolve hardware, software, network, and infrastructure issues.
Configure, deploy, and track desktops, laptops, and peripherals.
Manage user onboarding/offboarding, hardware procurement, and system documentation.
Provide user training and create support resources.
Collaborate with vendors and internal stakeholders to maintain high service levels.
Associate degree in Computer Science, Information Technology, or equivalent work experience.
DataClear Certification (or equivalent recognized data-security credential) required.
Minimum 1 year of technical support or help-desk experience.
Strong troubleshooting skills for Windows/Mac hardware, MS Office 365, cloud applications, and network connectivity (Ethernet, wireless LANs, DHCP/DNS).
Excellent customer service and ability to explain technical concepts to non-technical users.
Ability to lift and carry IT equipment up to 50 lbs.
Competitive total rewards package with medical, dental, vision, 401(k) and profit sharing.
Generous paid time off, holidays, and parental leave.
Flexible work options; position requires approximately 60% on-site presence.
Professional growth and development opportunities.
...LOCATION! Seeking positive, energetic, and sales-focused professionals who can be... ...supplements made by Qunol & Zena. Are you highly motivated by goals, love interacting with... ...days available! Weekends are the BEST commission days! This sales job is ideal for people...
...Description Join our dynamic team at Domino's Pizza in Louisville, United States, as a Customer Service Representative at our 10011 Dixie Hwy location! We're looking for enthusiastic individuals to deliver exceptional service and maintain our reputation for quality. As...
...Job Summary: Tracy Electric, Inc. is seeking a skilled and licensed Journeyman Electrician with a solid background in industrial and commercial electrical systems. This is a travel-based position supporting projects at client facilities across multiple regions. The...
...comprised of short-term rehabilitation, skilled nursing care, assisted living, independent... ...* 18 Years of age or older* Housekeeping experience at a long-term care, skilled... ...Responsibilities* Maintaining the nursing home or assisted living facility in a clean,...
...looking for a positive and professional receptionist to be the face of our local business. You... ...Exhibits working knowledge of Microsoft Office and basic computer skills High school diploma... ...equivalentAbout Company: At DuPont Law Group, were more than just a law firmwe...