IT Help Desk Technician L1 (Entry Level) Job at HIRETEQ Solutions Inc, Reno, NV

b3E1RVRmcWV6ZHhEdCtmajdyY0pJTWNRTWc9PQ==
  • HIRETEQ Solutions Inc
  • Reno, NV

Job Description

Job Title: Level 1 Technician (Entry Level)
Location: Reno, NV 89512
Employment Type: On-site
Contract Duration: 10 months

Job Overview:
We are seeking a motivated and customer-focused Level 1 Technician to join our IT support team on a 10-month contract. This is an excellent entry-level opportunity for individuals eager to build a career in information technology while supporting enterprise-level users and systems.

Key Responsibilities:

Provide excellent customer service and first-level technical support to end users
Communicate clearly and professionally with users and team members
Install, configure, and support software, hardware, and peripheral devices
Perform basic troubleshooting of user issues (desktop, laptop, peripherals)
Assist with inventory tracking and control of IT equipment
Escalate issues appropriately while documenting resolutions accurately
Demonstrate a strong willingness to learn, grow, and adapt in a fast-paced environment

Required Qualifications:

Associate’s degree in Information Technology or a closely related field OR
Two (2) years of full-time experience in a technology-related role OR
An equivalent combination of education and relevant experience
Basic understanding of helpdesk operations and IT support concepts
Strong communication skills and a customer-service mindset

Preferred Skills:

Familiarity with Windows operating systems and basic networking concepts
Experience with ticketing systems or IT inventory tools
Ability to work independently and as part of a team

Thanks, and Regards,

Medha Shinde | Talent Acquisition Lead

Hireteq Solutions Inc.

511 E John Carpenter Fwy, Ste # 500, Irving, TX 75062

Medha@Hireteq.com I 469-899-5931|

Linkedin Url:

Job Tags

Full time, Contract work,

Similar Jobs

CA Dept Fish & Wildlife

CA Dept Fish & Wildlife Environmental Scientist, Timberland Conservation & Wildfire Resiliency Job at CA Dept Fish & Wildlife

 ...Are you looking to be a part of a dynamic team of conservation-minded scientists working to protect fish and wildlife resources in the redwood and Douglas fir forests of Santa Cruz, San Mateo, Napa, and Sonoma counties? The Department of Fish and Wildlife's Timberland... 

2782 Digital

Copywriter Job at 2782 Digital

 ...our team in a fast paced, fun, and exciting atmosphere to be a copywriter for both externally facing communication and to our clients. We...  ...agency experience preferred. Salary: $40,000 $75,000 Job Category: Marketing Job Type: Full Time Job Location: Remote

Tritium Power Solutions AU

Electronics Engineer Job at Tritium Power Solutions AU

 ...Summary: We are seeking an experienced Electronics Engineer to join our team. The successful candidate will be responsible for assessing, optimizing, and improving existing electronic products and PCBAs, with a strong focus on Value Analysis and Value Engineering (... 

TLC Nursing

Travel Social Worker Medical Social Worker Job Job at TLC Nursing

 ...Embark on a meaningful journey as a Medical Social Worker in Albany Oregon where your expertise will illuminate pathways through complex...  ...to grow your practice while rooted in a supportive community. Working in Albany allows you to contribute to a close-knit care network... 

Greco and Sons

CDL A Local Delivery Truck Driver Job at Greco and Sons

JJob Profile SummaryAll drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The candidate will ...