Job Description

Job Summary: At Exceptional Healthcare, we combine innovative technology with a commitment to providing the best possible outcomes to our patients. We’re searching for an experienced and reliable IT Support Specialist to join our Scottsdale, AZ Office. Our staff plays an integral role in fueling the care and healing that happens here.
The IT Support Specialist will be responsible for providing day-to-day support for five micro hospitals in the state of Arizona. Centrally stationed in the Scottsdale office, this position will report to the AZ VP of Operations and provide all front-line support for IT related issues in the market.
Job Responsibilities/Duties:

Point of contact for all internal support requests.
Prioritize requests based on importance to clinical operations.
Troubleshoot workstations. Printers, scanners, A/V, and some network devices.
Assist remote users/providers with laptop connectivity and access.
Assist users with credential resets, access and on/off boarding.
Manage support requests from the AZ locations (Eloy, Prescott, Maricopa, Yuma, and Bullhead City).
Document and polish processes and procedures.
Maintain inventory and lifecycle management.
Other duties as assigned by corporate IT Director.
Moderate overnight travel required

Qualifications & Experience :

High School Diploma or GED.
Degree with preferred but not required.
2-3 years of prior experience in a healthcare support role.
Prior support experience with an EHR system.
Knowledge of ER / Hospital systems.
Experience managing multiple support requests from multiple locations.
Strong troubleshooting skills.
Strong knowledge of M365 apps, Windows operating systems and cloud VOIP.
Advanced hardware knowledge for workstations, printers, copiers, scanners and other peripherals.
Knowledge of components in a network MDF.

PHYSICAL DEMANDS

Prolonged periods of sitting at a desk and working on a computer.
Prolonged periods of standing, bending, and reaching.
Must be able to lift to 15 pounds at times.

Job Tags

Full time, Work at office, Remote work, Night shift,

Similar Jobs

Dinasty Security

Unarmed Security Guard Job at Dinasty Security

...Job Description We are looking for a security officer for an entry-level position. The... ...performance. Job Title: Unarmed Security Guard Job Type: Entry Level: Full time/Part... ...High school or equivalent (preferred)Experience: Strong experienced desired. Entry-level...

FACE FOUNDRIÉ

Front Bar Receptionist Job at FACE FOUNDRIÉ

...processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training... ...Preferred Current Esthetic Students Preferred Job Type: Part Time, 14-16 hours per week Availability: Evenings and...

Shamrock Roofing

Production - Gutter Subcontractors Job at Shamrock Roofing

...entails. Bring your passion, ideas, and leadership to Shamrock Roofing and Construction and be part of our success story. Apply now... ...build the future together. We are seeking experienced gutter subcontractor crews to partner with us on residential and commercial...

Hustle Notice Biz

Entry Level Marketing Specialist Job at Hustle Notice Biz

...Job Description We are seeking an enthusiastic and motivated Entry Level Marketing Specialist to join our dynamic marketing team. In this role,... ..., Word) Familiarity with social media platforms and digital marketing tools Ability to work collaboratively in a team...

University of Miami

CAS-Sociology-Artificial Intelligence at the rank of Assistant Professor - Associate Professor Job at University of Miami

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet,...

IT Support Specialist Job at Exceptional Healthcare Inc., Scottsdale, AZ

b3FWR1NQZVl3OVpGdE9qcDVyZ0tKTVlS