Job Summary
The IT Support Specialist will be responsible for providing a wide range of IT Support to all employees including but not limited to hardware, software, and peripherals. The primary responsibility is to resolve issues by providing general user support, environmental support, and technical support, established service management and other standard operating procedures. IT Support Specialist uses sophisticated/complex tools and techniques to identify and present proactive solutions that will improve productivity. Will report to the IT Manager and to the office in Baton Rouge, LA.
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