Job Description

Join our dedicated team at UPMC’s Warren Family Health and Outpatient Center, where compassionate care meets clinical excellence. We’re seeking a motivated Medical Assistant to support both front and back office operations, with responsibilities ranging from assisting patients during exams to managing medical records and scheduling. Candidates with Medical Assistant certification and prior experience in a medical office setting are strongly preferred. If you’re passionate about patient care and thrive in a fast-paced environment, we encourage you to apply today!

This full-time position will work Monday through Friday between the hours of 8:00am and 5:00pm. No holidays, evenings or weekends are required, offering a great work-life balance. Occasional travel to other office locations in Bradford and Jamestown may be required.

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

• Check schedules and organizing patient flow.
• Accompany patients to exam/procedure room.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collect patient information/history; taking vitals, performing screenings per provider guidelines.
• Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol.
• Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Clean according to scheduled maintenance program and keeping appropriate records.
• Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
• Maintain strict confidentiality related to medical records and other data.
• Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG’s, and level one labs.
• Perform clinic procedures according to policy and procedure.
• Assist physicians with procedures. Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc.
• Complete forms/requisitions as needed.
• Schedule appointments.
• Verify insurance coverage and patient demographics.
• Prepare and managing charts to ensure information completed and filed appropriately.
• Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

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