Job Description

Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. 

Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team.  One Watco . 

Here’s what you can expect from Watco: 

• Award-winning culture recognized by Forbes and Newsweek
• Competitive compensation and  benefits
• Paid on-the-job training with peer trainers 
• Operations training at the  Safe Performance Center in Birmingham, Alabama
• Leadership and development programs offered through Watco University 
• Career advancement opportunities

The  Senior Regional Operations Manager is responsible for providing support and guidance to multiple distribution operations and its staff under his/her charge. These operations consist of cross-dock type facilities that receive, sort, and deliver office products, boxed paper, and other miscellaneous goods as well as the hub management staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDING THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED)

• Set behavioral and performance expectations for the regional operations manager and subsequently the hub manager
• Support the team responsible for the transportation, distribution & maintenance at Staples hubs
• Lead regional operations managers and their hub teams to deliver cost efficiency and high levels of service
• Support the startup of new operation locations
• Initiate, coordinate, and enforce optimal operational procedures
• Adhere to all legal requirements in warehousing and handling
• Create a culture of health and safety, hygiene and security
• Effectively communicate with customers, third-party providers, and internal teams
• Assist the regional operations manager in the creation of hub operation plans and monitor for implementation
• Provide weekly delivery metrics report to internal teams
• Monitor and manage duties pertaining to weekly and monthly hub financials and implement procedures to aid in overall cost savings

QUALIFICATIONS/SKILLS & ABILITIES

• Proven work experience as a warehouse/distribution manager
• Final Mile transportation experience preferred
• Expertise in warehouse management procedures & best practices
• Proven ability to implement process improvement initiatives
• Leadership skills and ability to manage and hold accountable staff
• Strong decision making and problem solving skills
• Excellent communication skills
• BS Degree in logistics, supply chain management or business administration preferred

PHYSICAL REQUIREMENTS & PHYSICAL DEMANDS

• Sit, stand, walk, and reach with arms – Completion of paperwork, long consecutive hours of typing and using the computer
• Talk daily to customers, team members, vendors, etc
• Ability to travel up to 50%

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SCHEDULE / HOURS / PAY

• Monday - Friday (weekends as needed)
• Schedule and hours vary based on operational needs
• Salary Range $90,000 - $110,000 / year

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