Job Description

🌟 We're Hiring: Support Service Associate! 🌟

We are seeking a dedicated and customer-focused Support Service Associate to join our team and provide exceptional service to our clients. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping others resolve their inquiries and concerns efficiently.

📍 Location: Philadelphia, PA

What You'll Do:

• Perform cleaning methods, such as wiping techniques of equipment, wall and ceiling and floor mopping techniques.
  
• Responsible for the operation, maintenance and cleaning of equipment
  
• Responsible for the cleaning/sanitization solution and material preparation
  
• Possesses basic technical knowledge and background
  
• Understands aseptic technique concepts/proper cleanroom behavior
  
• Responsible for receiving and the organizing of gowning and cleaning materials​ Identifies and communicates material discrepancies
  
• Follows compliance and regulatory requirements and current Good Manufacturing Practices (cGMPs)
  
• Follows and executes Standard Operating Procedures (SOPs)
  
• May participate in the training activities of others on SOPs, equipment, all unit operations and non-manufacturing SOPs
  
• May participate in the training activities of others on basic operations such as cleaning/sanitization of cleanrooms, cleaning and maintenance of equipment, solution and material preparation
  
• Participates with technical documents such as non-conforming events and deviations
  
• Possess basic computer skills and able to efficiently use basic Microsoft applications
  
• Suggests continuous improvement ideas
  
• Follow Proper cleaning/disinfecting schedules
  
• Assist Supervision with internal pre-audits walkthroughs, CGMP housekeeping and general organization and upkeep of manufacturing spaces
  

What We're Looking For:

• High School diploma or equivalent
• 1-2 years of relevant or equivalent experience
  
• Must be able to wear appropriate clean room attire (i.e. surgical masks) and all Personal
  Protective Equipment (PPE)
  

Ready to make an impact? 🚀 Apply now and let's grow together!

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