Technical & UX Content Writer Job at Scuttlebutt Services, LLC, Holmdel, NJ

b3F4RVNmT1h4ZHhFc3UzdDVib0xJOHNWT0E9PQ==
  • Scuttlebutt Services, LLC
  • Holmdel, NJ

Job Description

Holmdel, NJ - Salary Range 75-100K (Hybrid)

 

Job Brief

Our client is seeking a skilled and motivated Technical & UX Content Writer to join their Software Solutions team. This is a full-time, permanent position focused on creating, maintaining, and enhancing product documentation while helping to shape the voice, tone, and user experience of our software products. You will become an expert in our technical software products, optical networking, and play a critical role in improving how we deliver product information, troubleshooting guides, release documentation, in-app communication, and UX copy standards for our software suite.

Responsibilities

  • Develop and maintain technical documents such as install manuals, release notes, admin troubleshooting guides, and server sizing requirements.
  • Create and manage context-sensitive help and documentation repositories, review and contribute to all in-app communication and help establish consistent guidelines.
  • Work closely with internal teams to gather source material and validate documentation accuracy.
  • Support AI-based document repository initiatives by helping structure content for natural language search.
  • Drive improvements in documentation processes, tools, and UX copy practices. What You’ll Document
  • Internal and external support documentation
  • Server sizing and network scaling models
  • Installation and configuration procedures (Linux, Postgres, multi-server architectures, geographic redundancy)
  • Product release features and updates
  • Workflow and troubleshooting processes
  • In product communication, user guides, and work with design for UX copy standards.

 

Requirements

  • 3+ years of experience as a technical writer, preferably in technical software or networking
  • Experience working alongside software engineers or in a software engineering environment
  • Excellent written communication and organizational skills
  • Experience with documentation tools and content management systems
  • Optical networking knowledge is highly desirable

Job Tags

Permanent employment, Full time,

Similar Jobs

The Fresh Factory

Human Resources Coordinator Job at The Fresh Factory

 ...Looking to kick off your career in Human Resources? We are seeking a proactive, organized, and adaptable HR Coordinator to join our growing food manufacturing company. This role will have great growth opportunity with a start in streamlining administrative processes... 

Simplot

Ranch Equipment Operator Job at Simplot

 ...various assigned water operations, farming and/or construction tasks by preforming various duties. Key Responsibilities Operates ranch and/or construction equipment including tractors, backhoes, loaders, graders, water trucks, cement truck or semi truck. Preforms... 

The Salvation Army Central Territory

Seasonal HR Assistant Job at The Salvation Army Central Territory

 ...Assistant Location Grand Rapids, MI : Position Summary: The Seasonal Data Entry Assistant will enter new hire information into the HRIS system. Essential Responsibilities: Receive and review accuracy of all data from on-line seasonal applications Enter bell... 

Truck with Jed Logistics

Truck Driver/CDL-A /Touch Freight/Regional Job at Truck with Jed Logistics

 ...Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country....  ...verifiable recent tractor-trailer experience in the past 3 years ~ Logging,...  ...not counted towards experience ~ Local experience will be considered~... 

Max Populi

ER Nurse Job at Max Populi

 ...USA), a renowned hospital with a 600-bed facility and only a few hours drive to the best beaches in the US, is seeking MedSurg and ER Nurses. Preferably, candidates must have EB3 and 2023 priority dates or Canadians on a TN visa. ~Assisting doctors in medical...