Technical & UX Content Writer Job at Scuttlebutt Services, LLC, Holmdel, NJ

b3F4RVNmT1h4ZHhFc3UzdDVib0xJOHNWT0E9PQ==
  • Scuttlebutt Services, LLC
  • Holmdel, NJ

Job Description

Holmdel, NJ - Salary Range 75-100K (Hybrid)

 

Job Brief

Our client is seeking a skilled and motivated Technical & UX Content Writer to join their Software Solutions team. This is a full-time, permanent position focused on creating, maintaining, and enhancing product documentation while helping to shape the voice, tone, and user experience of our software products. You will become an expert in our technical software products, optical networking, and play a critical role in improving how we deliver product information, troubleshooting guides, release documentation, in-app communication, and UX copy standards for our software suite.

Responsibilities

  • Develop and maintain technical documents such as install manuals, release notes, admin troubleshooting guides, and server sizing requirements.
  • Create and manage context-sensitive help and documentation repositories, review and contribute to all in-app communication and help establish consistent guidelines.
  • Work closely with internal teams to gather source material and validate documentation accuracy.
  • Support AI-based document repository initiatives by helping structure content for natural language search.
  • Drive improvements in documentation processes, tools, and UX copy practices. What You’ll Document
  • Internal and external support documentation
  • Server sizing and network scaling models
  • Installation and configuration procedures (Linux, Postgres, multi-server architectures, geographic redundancy)
  • Product release features and updates
  • Workflow and troubleshooting processes
  • In product communication, user guides, and work with design for UX copy standards.

 

Requirements

  • 3+ years of experience as a technical writer, preferably in technical software or networking
  • Experience working alongside software engineers or in a software engineering environment
  • Excellent written communication and organizational skills
  • Experience with documentation tools and content management systems
  • Optical networking knowledge is highly desirable

Job Tags

Permanent employment, Full time,

Similar Jobs

Online Marketing Gurus

Remote SEO Copywriter Job at Online Marketing Gurus

 ...blogs and websites (as needed) Requirements A degree in journalism, creative writing, communications or any other relevant courses...  ...who is talkative and wants to learn on the go This is a remote (work from home) role but candidate must be located in the... 

Memorial Health

Sterile Processing Technician Job at Memorial Health

 ...patient serviced. Demonstrates knowledge in the basic principles of sterile technique and sterilization procedures. Clinical ladder...  ...breaks in sterile technique. Requests assistance of Sterile Processing personnel in preparation of instruments for immediate reuse.... 

Ameriship Parcel Delivery

Cargo Van Delivery Drivers Job at Ameriship Parcel Delivery

Job Details: Position: Delivery driver( Cargo van required ) Pay: $1000-$1350per week(paid per delivery) Job Type:Independent Contractor/Courier Schedule: Monday-Saturday Locations: Orlando, Tampa Job Summary: Ameriship Parcel Delivery is a medical...

Lensa

Residential Project Specialist Job at Lensa

 ...Our Growth, Your Opportunity At Maymont Homes, our success starts with people, our...  ...also proud to be Certified by Great Place to Work, a recognition based entirely on feedback...  ...Feedback: Achieve positive Move-In and Rently survey scores Maintenance Issue Resolution:... 

Nick & Moes

Cook/Retail Associate Job at Nick & Moes

 ...We are a big time convenience store and gas station with multiple delicious food offerings (Nick & Moes Famous Fried Chicken, Pizza hut, Quiznos Subs, and Taco Del Mar) with a big time services and a small town feel. When you are at Nick and Moes, you arent a number...