Job Description

RESPONSIBILITIES

• Takes full ownership of managing, grooming, and prioritizing the product backlog in alignment with business objectives.
• Writes detailed, clear, and actionable user stories and epics, incorporating technical requirements and constraints.
• Collaborates with development teams to ensure stories are well understood, estimated accurately, and broken down into manageable tasks.
• Serves as a key point of contact between business and technical stakeholders, ensuring technical requirements align with business goals.
• Works with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability.
• Provides technical input during architecture and solution design discussions.
• Contributes to defining and refining the product vision, strategy, and roadmap, incorporating feedback from key stakeholders.
• Conducts market and competitive analysis to inform product decisions and identify new technical opportunities.
• Drives continuous improvement of the product by leveraging metrics, user feedback, and emerging technology trends.
• Leads sprint planning, backlog refinement, daily stand-ups, and sprint reviews to ensure development teams are focused and productive.
• Champions Agile best practices and drives continuous improvement in team processes and collaboration.
• Manages sprint goals and timelines, balancing scope, resources, and priorities to ensure timely product delivery.
• Collaborates with the engineering team to translate complex technical and system requirements into clear, actionable product features.
• Understands and documents technical workflows, data models, APIs, and integrations.
• Evaluates and recommends tools, frameworks, and technologies that support product objectives.
• Serves as a bridge between technical and non-technical stakeholders, translating technical concepts into business-friendly language.
• Acts as the primary interface for resolving product issues and ensuring alignment across development, operations, and support teams.
• Facilitates technical discussions and decision-making processes across teams to drive product delivery.
• Defines and enforces acceptance criteria for features and user stories to ensure high-quality deliverables.
• Collaborates with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness.
• Leads user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements.
• Coordinates product releases, working closely with release management, DevOps, and support teams.
• Monitors and tracks the performance of product features post-launch and implements necessary improvements.
• Provides post-release support to address technical issues and feedback from users and stakeholders.

REQUIRED QUALIFICATIONS

• EDUCATION: Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field required.
• CERTIFICATIONS: Preferred: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe certifications.
• EXPERIENCE: Required: Minimum of 3 years of experience in product management, business analysis, or related technical role within an IT environment. Proven experience working with Agile development teams and using Agile tools such as JIRA, Confluence, or Azure DevOps. Experience in leading technical discussions and collaborating with development teams, architects, and DevOps engineers. Preferred: Experience with microservice architecture, containerization (e.g., Docker, Kubernetes), and modern cloud-native applications. Hands-on experience with tools like Git, Jenkins, or containerization.

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