Job Description

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Located at the base of Snow King Mountain, just a few blocks from downtown and 20 minutes from the Jackson Hole Airport, Snow King Resort Hotel boasts breathtaking views of the Teton Mountain Range and offers its guests a wide variety of activities and amenities. As Jackson’s largest venue, Snow King Resort Hotel offers over 20,000 square feet of combined indoor and outdoor function space. Featuring 203 guest rooms and vacation luxury condo rentals.

We are looking for a highly motivated individuals to join our Adventure Center team as a Tour Guide. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they embark on a Jackson adventure. You will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Lead tours of 2-8 people daily with enthusiasm and energy.

• Identify the wildlife, while sharing knowledge of flora and fauna, geology, history, and conservation efforts of the region.

• Prepare tour materials, including assembling food and drinks, materials, optics equipment, safety equipment etc.

• Follow all safety guidelines and ensuring guests remain in control and compliance with all agreed upon requirements from Snow King Resort and National Park Services.

• Record and report any unusual incidents or violations of safety guidelines.

• Work in coordination with Adventure Center in smooth transition of receiving and handing of guests prior to and after tour.

• Strong ability to work well with a variety of clients including children, families, and other clients with specific requirements.

• Maintain tour vehicles, including inspection of vehicles, periodic fluid checks, maintaining cleanliness of interior and exterior, and reporting any issues to be addressed.

• "Be the difference" with all guest and employees and do more than just “the norm".

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