Job Description

Transaction Management Ops Analyst - Alternative Investments Trading & Operations Jacksonville, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge ( **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. **Responsibilities:** + Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures + Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service + Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions + Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units **Skills:** + Attention to Detail + Customer and Client Focus + Oral Communications + Prioritization + Problem Solving + Account Management + Analytical Thinking + Coaching + Written Communications + Mentoring + Research + Result Orientation **LOB Job Description:** **Line of Business Specific Description:** The Alternative Trading and Operations team is a part of Wealth Management Operations. The Alternative Investments Trading and Operations Team is responsible for transactional exception processing for Alternative Investments (Hedge Funds, Managed Futures, Private Equity, Exchange Funds and Precious Metals), review, approval, execution of subscription, redemption, dividend, Registration and Transfer orders. The AI Trading and Operations Analyst is responsible for the accurate execution and supervision of client trades and fund level reporting for Hedge and Private Equity Funds. The team also reviews Client documents for subscriptions, tenders, transfers and re registrations. In addition, the adherence to fund schedules and attention to detail are a team focus. Processing includes back-office order entry, trade correction processing, trade execution, fund level reporting, document review, break resolutions and instruction of fund level money movements. Each team member is also responsible for performing peer quality checks/verification. **Job Description:** This role is responsible for moderately complex transaction processing, reconciliation, and resolution of research requests supporting the wealth management business. These transactions and requests may carry high levels of monetary risk. Additional responsibilities include providing quality service and effective and efficient operations support for internal business partners and/or external clients. Individuals should be well versed in operational processes, and assist in training for less experienced team members. **Responsibilities:** Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established guidelines and procedures Responds to moderately complex client inquiries through numerous channels to support operational efficiency and quality client service Responsible for the analysis and resolution of moderately complex transactions requiring escalations and/or exceptions Proactively identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units Validate key control reports Perform Quality Assurance **Required Skills:** + 2+ years' experience in operations functions + Must have ability to communicate Trade information to external parties + Process manual trade instructions + Strong organizational skills + Strong communication skills (verbal and written)Strong problem-solving and decision-making skills + Time management skills + Proficiency in Microsoft Office products including advanced Excel skills​ **Skills:** ​ + Oral Communication + Written Communication + Customer Focus + Research + Problem Solving + Collaborating + Multitasking + Organization + Time Management + Microsoft Excel + Microsoft Outlook + System Navigation **Desired Skills:** + Moderate knowledge of investments and financial markets preferred + Thorough working knowledge of the operational aspects of transactions and products​​ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights ( "** poster. **View the LA County Fair Chance Ordinance ( .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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Work at office, Shift work, Day shift,

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