Job Description
Maryville Nursing Home is seeking experienced, hands-on
Unit Secretary to join the team of healthcare professionals serving the needs of resident within a skilled Nursing facility . Our Unit Secretary provides excellent Administrative support to the nursing unit to provide a smooth and efficient operation.
This position plays a key role in maintaining effective communication among residents, families, physicians, and interdisciplinary team members while upholding the mission of SSMO Ministries.
To meet the Maryville family, watch: As a Maryville employee, you will receive benefits including:
- Medical/vision and dental insurance
- Paid Vacation and Sick Time
- Life insurance and AD&D coverage
- Flexible Spending Account for medical & dependent care
- 403(b) Plan with employer match
- Employee Assistance Program.
Key Responsibilities :
- Serve as the receptionist and first point of contact for the unit, directing visitors,answering phones, and relaying messages appropriately.
- Facilitate communication throughout the shift between the charge Nurse, RCM, physicians (MDs/DOs), Physician extenders (NPs/PAs), therapists, staff and others.
- Manage all incoming and outgoing phone calls and ensure timely and accurate communication of messages.
- Notify Charge Nurse or RCM of new faxes, physician orders, lab result, or other critical communications.
- Transcript physician and provider orders into the electronic health record system (e.g., PCC) to be verified by nursing staff.
- Prepare and organize paperwork, including lab requisitions, x-ray forms, and appointments.
- Distribute incoming mail, newspapers, and floral deliveries to residents in a timely manner.
- Monitor medical records mailbox and ensure it is picked up daily by Health Information Management (HIM); ensure a backup plan is in please if unavailable.
- Assist in maintaining medical records and ensuring all documentation is current and appropriately filed.
- Help prepare rooms for new admissions and discharges, assisting nursing staff as needed with non-clinical support.
- Maintain confidentiality in accordance with HIPAA regulations and facility policies.
- Other duties as assigned.
Required Skills/Abilities: - Clearly convey information in a timely and effective manner
- Work collaboratively with staff and support interdisciplinary efforts.
- Adjusts to changing demands and priorities with a positive attitude.
- Respect and protect resident information in compliance with HIPAA.
- Excellent verbal and written communication skills.
- Ability to multi-task and prioritize duties in a fast-paced environment.
- Strong organizational skills and attention into detail.
- Professional, courteous demeanor and ability to interact effectively with
- residents, families and healthcare staff.
- Great problem-solving skills, strong decision-making skills.
- Excellent interpersonal skills, including, patience, empathy and compassion.
- Education and Experience:
- High School Diploma or equivalent
- Prior experience working in a healthcare setting, preferably in a clerical or
- administrative role.
- Proficient in Microsoft office and electronic medical records systems (e.g.,
- PointClickCare or similar).
Preferred Skills - Experience using the PointClickCare system.
- Experience working in an Administrative roll within a long-term care facility.
- Physical Requirements:
- Ability to sit, stand, and move easily between workstations.
- Ability to lift and carry supplies weighting up to 25 lbs. on a regular basis.
- Ability to standing and walk for the majority of a shift. Includes walking frequently
- and standing for long periods of time.
- Able to frequent reaching, as well as the need for fine motor dexterity and
- grasping to handle small objects and operate equipment.
- Proper lifting and safety techniques are required throughout the facility.
Education and Experience: - High School Diploma or equivalent
- Prior experience working in a healthcare setting, preferably in a clerical or administrative role.
- Proficient in Microsoft office and electronic medical records systems (e.g., PointClickCare or similar).
Preferred Skills - Experience using the PointClickCare system.
- Experience working in an Administrative roll within a long-term care facility.
Physical Requirements: - Ability to sit, stand, and move easily between work stations.
- Ability to lift and carry supplies weighting up to 25 lbs. on a regular basis.
- Ability to standing and walk for the majority of a shift. Includes walking frequently and standing for long periods of time.
- Able to frequent reaching, as well as the need for fine motor dexterity and grasping to handle small objects and operate equipment.
- Proper lifting and safety techniques are required throughout the facility.
SSMO Sponsored ministries encourage people from all backgrounds, communities, and industries to apply.
We look forward to hearing from you!
Job Tags
Full time, Work at office, Flexible hours, Shift work,