Job Description

Start a new career as a Concierge at Lutheran Home Hearthstone Assisted Living!

At Hearthstone, you will start a satisfying career in a faith-based, mission-driven organization where our team members are supported and called to serve. The Lutheran Home has a culture that promotes growth and recognition and invests resources back into the team. 

Apply today and receive a response within 48 hours! 

Why choose The Lutheran Home? 

• A mission to connect with residents, team members, and the community.   
• Recognition for exceptional service, drive, and motivation through our unique Culture Program 
• Embrace a culture where caring for one another is second nature. 
• Become part of a close-knit environment where the values of support, collaboration, and shared experiences define our everyday interactions. 
• The wage range for this position is $16/hr-$17.50/hr | Credit will be given for experience

Join our team as a Concierge and play a crucial role in creating a welcoming atmosphere for residents and visitors alike. You will serve as the first point of contact, offering assistance and information with warmth and empathy. By efficiently managing inquiries, scheduling appointments, and coordinating communication, you ensure smooth operations and alleviate any concerns. Ultimately, your dedication to exceptional customer service enhances the overall experience, fostering a sense of comfort and security within the community.

Schedule varies: This is a full-time role, Monday–Friday from 8am to 4pm, with occasional weekends and holidays as needed.

What you will need: 

• High school diploma or general education degree (GED) or at least six months clerical experience and/or training; or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Prior experience in a Senior Living environment or working as concierge. 
• Must be able to comprehend and perform oral and written instructions and procedures.
• Possess intermediate personal computer skills and ability to utilize various software programs, including Microsoft Office Suite (Word, Excel, Powerpoint).
• Possess exceptional Customer Service skills.

Benefits Available:

• Health insurance coverage
• Dental and Vision Plans
• 403b Savings Plan
• Daily Pay
• Paid Time Off
• Tuition Reimbursement program
• WellBeing mental health support
• 24/7 Chaplain Counseling
• 365 Program for new team member development

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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