Job Description

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Night Shift, Monday – Thursday, 04:00pm – 02:30am

Logistics at full potential.

As the Dispatch Specialist, you will be responsible for direct, effective and friendly communication with our drivers, and communicating issues both internally and externally. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 

Pay, benefits and more.

The hourly pay rate for this is $20.50. GXO, in good faith, believes this is the pay rate for this role at the time of this posting. We may ultimately pay more or less than the posted rate and this rate is only applicable for jobs to be performed in Ohio . This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the  Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

What you’ll do on a typical day:

• Facilitate professional communication with our drivers over the phone and On-Board Computer System (OBCS)
• Perform essential AS-400 functions to maintain our computer systems
• Communicate issues with our internal and external customers
• Complete thorough documentation of all issues involving drivers and loads
• Perform regular, thorough fleet scans to proactively catch and correct issues
• Ensure a high level of on-time service is maintained

What you need to succeed at GXO:

At a minimum, you’ll need:

• Knowledge of the Federal Motor Carriers Safety Regulations (FMCSR) and U.S. and Canadian geography
• Familiarity with Microsoft Office and AS-400
• The ability to type 25 words per minute

It’d be great if you also have:

• High school diploma or equivalent
• Transportation and call center/customer service experience
• Solid attention to detail and follow-up skills with the ability to identify and resolve problems
• The motivation to work well with minimal supervision or in a team environment
• Excellent interpersonal skills with a willingness to work collaboratively and get along with diverse personalities
• Solid organizational, project and time management skills with the ability to multitask and manage customer expectations

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

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