IT Manager job at HiredChina Abroad, US

Job Description

Experience

Minimum 5 years of hands-on experience in IT role with 2 or above years in IT management.
Experienced in service delivery via ticketing (ServiceNow)
Contact Center IT operation experience preferred

Education ? University degree in IT or Computer Science. Certificates, Licenses, Registrations (Good to have)

Network certificate, like CCIE or CCDE
Project Management, PMP
Information Security certificate, like CISM or CISSP

? ITIL V4

Computer Skills Needed to Perform this Job

Good knowledge of network infrastructure, cabling, switches.
Good knowledge of hardware, server, laptop, desktop, printer
Good knowledge of contact center omni-channel applications and PBX system
Good knowledge of cyber security and data privacy. This position is responsible for leading a team of IT Specialists to provide day-to-day IT support for China GCCs

business operations. In addition to this, the IT Manager is also responsible for managing the IT budget, planning and managing IT projects, as well as representing IT department to communicate with various stakeholders. The IT Manager also needs to work with IT colleagues in other ASPAC regions and US to ensure the compliance/alignment and develop better solutions to support the operations. Last but not least, when facing emergencies, the IT Manager needs to be able to undertake and organize relevant activities to solve problems efficiently and effectively

Job Tags

Similar Jobs

FedEx Services

Package Handler (Warehouse like) Job at FedEx Services

...Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps... ...loading, unloading, and sorting of packages of various sizes. Part time Federal Express... ...should contact recruitmentsupport@fedex.com. Applicants Have Rights Under Federal...

University of Iowa

Hospital Security Officer Job at University of Iowa

...The University of Iowa Health Care department of Safety and Security is seeking a Hospital Security Officer to perform duties needed to maintain a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa...

Tangerine Salons

Hairstylist Job at Tangerine Salons

Ready to Take Your Career to the Next Level? Tangerine Salon has five amazing locations in DFW's highest demographic areas such as The Star in Frisco, Preston Hollow and the Shops at Highland Village. We believe in providing the best possible place to work, so that...

Continental Secret Service Bureau

Loss Prevention Officer Job at Continental Secret Service Bureau

Loss Prevention OfficerContinental Secret Service BureauLouisville, KYApply Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generation, with 4th generation employees. Continental is a full-service contract security company. Continental...

Rosaires Care

Locum Physician (MD/DO) - Hospitalist Job at Rosaires Care

Seeking a Locum Physician (MD/DO) - Hospitalist in Virginia Beach, VA. Responsibilities include providing comprehensive inpatient care, managing acute and chronic conditions, and collaborating with healthcare teams to ensure quality patient outcomes. Perform patient...