IT Support Specialist Job at Twin Resources LLC, Dayton, OH

b0tWSFRmZWF4TlZIc3VmdjRMNE5JY0lU
  • Twin Resources LLC
  • Dayton, OH

Job Description

Position Overview

We are seeking an experienced IT Support Specialist to join our team. This role provides hands-on support for enterprise IT environments, including server and network infrastructure, Microsoft 365, and end-user systems. You will work directly with clients, delivering both remote and on-site technical support.

Key Responsibilities

  • Administer, install, and support Windows Server operating systems

  • Manage and support server virtualization environments

  • Configure and administer Microsoft 365 (email, OneDrive, SharePoint, Intune)

  • Install and support Windows desktop operating systems, hardware, and peripherals

  • Ensure successful backup and recovery of server operating systems

  • Administer, install, and support network hardware (routers, firewalls, switches, wireless access points)

  • Maintain configuration and support documentation

  • Participate in an on-call rotation approximately once per month

Required Skills & Experience

  • Microsoft Windows Server 20162022 (Group Policy, Active Directory, DHCP, DNS, file sharing, printer management)

  • Microsoft Windows 10/11 in a business environment

  • Microsoft Hyper-V or VMware ESXi

  • Microsoft 365 management and deployment

  • Server backup and recovery (Datto experience a plus)

  • Network technologies including VLANs, inter-site routing, site-to-site VPN, remote access VPN, and wireless access (Cisco and Ubiquiti experience a plus)

  • Friendly and outgoing personality with the ability to thrive in a dynamic environment, supporting a variety of Dayton-based businesses

Preferred Qualifications

  • Experience with AutoTask or other ticketing-based systems

  • Experience with N-Able or similar RMM tools

  • Experience with Microsoft Azure or AWS

  • Experience with Asterisk/FreePBX/PBXact or similar VoIP technologies

  • Project management skills to assist with migrations

Benefits

  • Health and dental insurance

  • Paid time off (10 holidays + 2 weeks PTO to start)

  • Smartphone and mileage reimbursement

  • Bonus opportunities and profit sharing (after 1 year)

Additional Requirements

  • U.S. citizenship required

  • Clean criminal background (local and FBI checks)

  • Drug screening required

  • Reliable transportation for on-site client visits

Job Tags

Local area, Remote work,

Similar Jobs

Nike

Software Engineer 4 Job at Nike

 ...Work options: Hybrid Onsite: Mon-Thurs Title: Software Engineer 4 Location: Beaverton, OR Duration: 6 month contract NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the... 

Merchants Fleet

Security Analyst Job at Merchants Fleet

 ...Join the Team Protecting the Future of Fleet Technology Merchants Fleet is searching for a skilled Security Analyst to support our growing cybersecurity program and help safeguard the systems, data, and people that drive our business forward. If youre passionate... 

The National Institute for Fitness and Sport (NIFS)

Substitute Health Fitness Specialist - Birmingham, AL Job at The National Institute for Fitness and Sport (NIFS)

 ...LOCATION OF POSITION: Birmingham, AL TITLE OF POSITION: Substitute Group Fitness/Health Fitness Specialist Summary A flexible, part-time opportunity! NIFS is hiring substitute Group Fitness Instructors and Fitness Specialists who can cover classes and fitness... 

Little Caesars

Cashier Job at Little Caesars

 ... Upselling and cross-selling when appropriate Cashier Job Requirements: Must be at least 16 years old Must be able to stand and walk for long period of times, as well as squat down to lift Must be able to lift 35 Pounds or assist in lifting heavier items... 

BOEING

Industrial Maintenance Electrician-C2009 Job at BOEING

 ...be considered as this job is not installed in QTTP (Quality Through Training Program). Basic Qualifications ~3+ years of experience as an Electrician or Apprentice. ~1+ years of experience maintaining industrial equipment. ~ Experience working from heights...