Job Description

This is a remote position.

Job Title:

Online Booking Specialist | Remote

About Why Knot Travel:

Why Knot Travel is a travel planning company that specializes in designing unforgettable, customized experiences for individuals, couples, families, and groups. Whether it’s a luxury cruise, an all-inclusive resort, or a tailored multi-destination itinerary, our team delivers expert service, personalized attention, and seamless booking support to make every journey stress-free.

Position Overview:

We are looking for an organized and enthusiastic Online Booking Specialist to join our remote team. In this role, you’ll support clients by researching and securing travel reservations, including accommodations, flights, and vacation packages. If you love helping people, enjoy working online, and are passionate about travel, this is a great opportunity to be part of a growing and supportive team.

Key Responsibilities:

• Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages
  

• Manage booking logistics through various online supplier platforms
  

• Communicate with clients via phone, email, or chat to understand their needs and provide tailored options
  

• Respond to booking inquiries, changes, and support requests in a timely, professional manner
  

• Maintain accurate records of client information, preferences, and reservations
  

• Stay up to date with travel promotions, supplier offerings, and destination trends
  

• Deliver a smooth and supportive booking experience from start to finish
  

Qualifications:

• Experience in travel, hospitality, or customer service is a plus, but not required
  

• Excellent communication and interpersonal skills
  

• Strong attention to detail and time management abilities
  

• Tech-savvy and comfortable using online platforms and digital tools
  

• Self-motivated, dependable, and capable of working independently
  

• Must be 18 years or older with a computer and reliable internet connection
  

• A passion for travel and a commitment to great customer experiences
  

What We Offer:

• 100% remote work environment
  

• Flexible scheduling
  

• Travel industry training and development resources
  

• Access to exclusive booking tools and travel perks
  

• Incentive-based earning opportunities
  

• A supportive and growth-oriented team culture
  

Work Environment:

This is a remote, work-from-home position ideal for individuals who are organized, service-oriented, and excited to be part of a fast-paced and rewarding industry.

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