Operations Manager - Roofing & Construction Job at WEST COAST ROOFING LLC, Phoenix, AZ

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  • WEST COAST ROOFING LLC
  • Phoenix, AZ

Job Description

Division:  West Coast Roofing / West Coast Commercial Roofing

Are you an experienced leader in roofing or construction operations with a passion for business growth? West Coast Roofing is seeking a dynamic  Operations Manager  to oversee production, field operations, and business development for both our Residential and Commercial divisions, with a strong focus on Commercial projects

What You’ll Do:

  • Lead daily field operations, ensuring safety, quality, and efficiency
  • Manage project schedules, manpower, and deadlines
  • Support Project Managers, Superintendents, and Foremen
  • Enforce compliance with contracts, manufacturer specs, OSHA, and AZ ROC standards
  • Oversee subcontractor onboarding and performance
  • Implement and monitor Standard Operating Procedures (SOPs)
  • Develop training programs for field leaders
  • Track budgets, costs, and profitability
  • Manage equipment, fleet, and materials
  • Resolve escalated customer or project issues
  • Drive warranty response and customer satisfaction

Business Development:

  • Identify and pursue new business opportunities in commercial and residential roofing
  • Build and maintain relationships with key clients, vendors, and industry partners
  • Collaborate with Sales and Estimating teams to support lead generation and project acquisition
  • Represent the company at industry events, trade shows, and networking functions
  • Monitor market trends and competitor activity to inform strategic growth decisions

What We’re Looking For:

  • 7+ years in roofing or construction operations, including 3+ years in management
  • Strong knowledge of Commercial Roofing Systems (TPO, PVC, BUR, Coatings, Metal, etc.)
  • OSHA 30 Certification (Required)
  • Proven experience managing profit & loss
  • Familiarity with Roofing CRMs, QuickBooks Online, and construction scheduling tools
  • Excellent leadership, communication, and problem-solving skills
  • Demonstrated ability to drive business growth and build client relationships

Compensation & Benefits:

  • Competitive salary based on experience and market
  • Performance bonus tied to company EBITDA and divisional profit margin
  • PTO and health benefits
  • Growth opportunities based on performance

Ready to take your career to the next level? Apply today and join a team committed to operational excellence and growth!

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