Job Description

Job Purpose

Lead the activities of the quality department, manage the quality management system, implement continuous improvements, ensure customer satisfaction and mentor the quality team at the Auburn Hills facility.

Job Duties and Responsibilities

• Lead all relevant Quality and cross-functional activities, with particular emphasis on the roll-out, support and appropriate verification of the Dana Quality, Program and APQP Management processes and teams.
• Lead and support all warranty management and remediation efforts, inclusive of customer relationship management, contract management, and problem-solving activities to actively manage and minimize warranty spend.
• Monitor and drive plant quality activities; customer and supplier (external and internal) quality, customer relationships, proactive continuous improvement activities, technical problem-solving leadership and activities, corrective action activities, warranty and field action management.
• Actively lead safety critical and field action activities as per Dana’s Product Safety and Field Action Notification and Approval Process.
• Implement and enforce Plant and Corporate Policies and Procedures.
• Ensure 100% conformance to all customer and Dana policies and requirements.
• Maintain and improve (and develop or remediate as necessary) quality systems consistent with the customer, Dana and IATF16949 requirements, inclusive of a robust Management Review and auditing processes.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in a technical field and / or 10 years quality engineering experience in an automotive manufacturing environment;
• ASQ Certified Quality Engineer or Tech preferred.
• Detailed knowledge of ISO 9001:2000 & IATF16949.
• Management experience in a Union facility.
• Knowledge of Lean Manufacturing.
• Expert level in leadership, team building, project planning, and problem solving and analytical skills.
• Experience in metallurgy, high complexity assembly, and OE warranty is preferred.
• Strong Knowledge in AIAG core tools; FMEA/PPAP/APQP/MSA and SPC.
• Computer proficiency in MS Office 

KNOWLEDGE, SKILLS, AND ABILITIES

• Compliant Pro
• PLM Database
• Working knowledge of Rockwell tester, calipers, and micrometers.
• Knowledge of quality tools/techniques (APQP, SPC, PFMEA, Control Plans, PPAP, TS-16949, 3 path 5 why, 8D etc).
• High proficiency in understanding math data, interpretation and part measurement.
• Working knowledge of GD & T, tolerance stack analysis, gage design and check fixture follow-up activities including Gage R& R’s.
• Knowledge of automotive customer websites including eConnect (Chrysler) and Covisint (GM).
• Knowledge of plant manufacturing processes.
• Strong computer skills and knowledge of MS Office Suite.
• Excellent organizational, team building, conflict resolution, problem solving, planning, decision-making & interpersonal skills.

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