Job Description
Job Title: QA Test Engineer Salesforce
Location: Nashville, TN (Hybrid)
Position Overview:
We are seeking a skilled QA Test Engineer with strong manual testing and Salesforce platform experience to join a dynamic Agile team. The ideal candidate will play a hybrid role of tester, analyst, and stakeholder liaison , ensuring the quality and usability of Salesforce-based business applications.
Key Responsibilities:
- Perform manual QA testing for Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud).
- Develop and execute test plans, test cases, and test results documentation.
- Collaborate with business users and developers to gather requirements and clarify user stories.
- Analyze business processes and identify improvement opportunities.
- Write and execute SQL queries for data validation and analysis.
- Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews).
- Provide end-user support and training on Salesforce features.
- Document test artifacts and maintain traceability to business requirements.
Required Skills & Experience:
- Bachelor's degree in Computer Science or equivalent experience.
- Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud .
- Strong background in manual testing of enterprise applications.
- Proficient in SQL and understanding of relational databases.
- Solid understanding of Agile/Scrum methodologies .
- Experience in requirements gathering , workshop facilitation, and data analysis.
Preferred Skills:
- Exposure to automated testing tools like Selenium, Provar, or Copado.
- Prior experience in Salesforce QA/BA hybrid roles .
- Ability to mentor junior team members .
Required Soft Skills:
- Excellent verbal and written communication .
- Strong collaboration and interpersonal skills in Agile teams.
- Effective time management and ability to work independently.
Interview Process:
- 1 virtual round (camera required).
Job Tags
Full time, Internship, Seasonal work, Remote job,